tante777 Casino & Sportsbook Data Care

This page describes what we collect when you use tante777 and how we keep that data protected. We collect personal information to verify your identity (KYC), process your payments (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and maintain a transaction record of all deposits, bets, and withdrawals. We use this information only for account administration, compliance, and service improvement — never for unsolicited marketing or third-party sale.

Our servers may sit outside your jurisdiction; your data is encrypted in transit and at rest. You retain rights to access, correct, or request deletion of your personal data, subject to legal obligations we must meet. This privacy policy applies to all tante777 services (sportsbook Liga 1 and Piala AFF markets, live-dealer tables, slot games, esports coverage) accessible from tante777.win.

Our services are available only where local law permits. When you open an account with us, you acknowledge that your jurisdiction's data-protection law may differ from ours, and you accept the terms of this policy.

What Data We Collect at tante777

We collect information in several categories. First, identity data: when you register, we ask for your full name, email address, date of birth, and phone number. During KYC verification, we collect a government-issued ID (national ID card, passport, or driver's license) and proof of address (utility bill, tax certificate, or bank statement). We store scanned copies of these documents encrypted in our secure vault.

Second, payment data: when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, timestamp, and transaction reference number. We do not store your e-wallet PIN, bank password, or card numbers — payment processors handle those securely.

Third, activity data: every bet you place, every withdrawal request, and every account change is logged with a timestamp and your account ID. This includes your game category (sportsbook, live-dealer, or slot), bet amounts, and payout history. We also collect technical data: your IP address, browser type, and device type to detect and prevent fraud.

How We Use Your Data

We at tante777 use your data for core service delivery: account authentication, payment processing, withdrawal verification, and compliance. When you request a withdrawal, our team reviews your identity and account status to prevent money-laundering and fraud. We match your withdrawal destination against your KYC documents; large or unusual withdrawals may trigger additional verification.

We use activity data to detect suspicious patterns — for example, multiple failed login attempts, deposits from unusual IP addresses, or rapid large withdrawals that suggest account compromise. If we detect anomalies, we may temporarily restrict your account and contact you to verify the activity. This protects you from unauthorized access and fraud.

We also use aggregated, anonymized data (never tied to your identity) to improve our platform. For example, we analyze which sportsbook markets (Liga 1, Piala AFF, Champions League, Piala Indonesia) are most popular, which live-dealer games (Baccarat, Dragon Tiger, Roulette) retain players longest, and which payment methods (mobile banking, local payment, online payment, e-wallet transfers) are fastest. This analysis helps us optimize game offerings and payment options. We never use your personal data for marketing emails or SMS without your explicit consent — and you can opt out at any time from your account settings.

Third-Party Processors and Data Sharing

We share data with essential service providers only. Our payment processors (e-wallet networks, mobile banking operators, and bank gateways) receive deposit and withdrawal data to verify and settle funds. Our hosting provider (cloud infrastructure company) stores encrypted data backups in data centres, some of which may be located outside Indonesia. Our compliance team may access customer data to review suspicious accounts and verify identity documents during disputes.

We do not sell your personal data to third parties. We do not share your data with unaffiliated marketers, data brokers, or advertising networks. We may disclose data if required by law — for example, if a court orders us to provide information during a legal investigation, or if Indonesian financial-services regulators request data as part of an audit.

Our third-party processors are contractually bound to protect your data using the same encryption and access controls we employ. If a processor experiences a data breach, we are notified immediately and will inform affected users as required by law.

Your Rights and Data Access

You have the right to access your personal data held by tante777. Log into your account and visit your profile page to download your KYC documents, transaction history, and account details. If you need a complete data export (all personal data we hold, including logs not visible in your account), contact our support team — we will provide a machine-readable file within 10 business days.

You can update your personal details (name, email, phone) from your account settings. If you notice incorrect information in your KYC documents or transaction history, contact us immediately and we will investigate and correct errors.

You can request deletion of your data, subject to legal holds. We must retain some data (transaction records, identity documents) for a minimum of five years to comply with Indonesian financial regulations and anti-money-laundering law. After that retention period, we delete or anonymize your data upon request. During holidays like Idul Fitri, Idul Adha, or Imlek, response times may be longer; we aim to fulfill all requests within 15–20 business days.

Data we keep

Identity, KYC documents, payment records, transaction history, IP logs. Retained for 5+ years for compliance.

Data you can update

Email, phone number, personal details. Changes take effect immediately in your account.

Data you can delete

After retention period, you can request deletion of non-compliance data. Subject to legal holds.

Security and Data Protection

We at tante777 encrypt all personal data in transit (HTTPS/TLS) and at rest (AES-256 encryption on our servers). Your KYC documents, payment details, and transaction records are stored in a separate secure vault with restricted access. Only authorized compliance staff and system administrators can access encrypted data; regular staff cannot view your identity or payment information without cryptographic decryption keys held separately.

We enforce two-factor authentication (2FA) on all admin accounts and recommend 2FA on your user account as well. With 2FA enabled, even if your password is compromised, unauthorized login is blocked. We conduct regular security audits and penetration testing to identify and remediate vulnerabilities.

If we discover a data breach affecting your personal information, we will notify you by email and SMS within 72 hours of discovery, as required by law. We will describe what data was accessed, what steps we have taken to contain the breach, and what steps you should take to protect yourself (password reset, 2FA enablement, identity monitoring).

Data Transfer and International Jurisdiction

Our servers and data centres may be located in Indonesia, Singapore, or other countries. When you use tante777 from Jakarta, Surabaya, Bandung, or Medan, your data may be transmitted to and stored in foreign jurisdictions. By opening an account, you consent to this international transfer. Your data protection rights in those foreign jurisdictions may differ from Indonesian law — we cannot guarantee equivalent protection in all cases.

We maintain data protection agreements with our hosting and cloud providers to ensure your data receives encryption and security practices comparable to Indonesian standards. If you are concerned about international data transfer, contact us before opening an account to discuss specific security arrangements.

Contact and Privacy Inquiries

If you have questions about how we collect or use your data, or if you wish to exercise your rights (access, correction, deletion), contact our support team. Send a message via the Help link in your tante777 account, or email us directly — we respond in English and Bahasa Indonesia within 2–3 business days.

We update this privacy policy periodically to reflect changes in our data practices or legal requirements. Changes take effect immediately upon posting to this page. Continued use of tante777 after a policy update constitutes acceptance of the revised terms. We will notify you of material changes via email.

Final Privacy Commitments

We are committed to transparent data practices and respect for your privacy. We believe your personal data should be protected, accessible to you, and used only for the purposes you authorize. tante777 does not monetize user data — we do not sell, license, or trade your information to advertisers or data brokers.

Our services are available only where local law permits. This privacy policy complies with Indonesian data-protection principles and applicable regulations in the jurisdictions where we operate. Users from regions with stricter privacy laws (such as GDPR-regulated territories) may have additional rights — contact us to discuss your specific jurisdiction.

Thank you for trusting tante777 with your personal information. If you have feedback on our privacy practices or suggestions for improvement, we welcome your input via our support team or contact form.